🇮🇳 India's #1 WhatsApp E-Commerce CRM

Sell More with
WhatsApp Automation

Connect your Shopify or WooCommerce store and automate order updates, recover abandoned carts, and chat with customers — all on WhatsApp. Set up in 5 minutes.

Free plan forever
Works with Shopify & WooCommerce
Official WhatsApp Business API

Trusted integrations & powered by

10+
Order Event Types Automated
500M+
WhatsApp Users in India
98%
WhatsApp Message Open Rate
5 min
Average Setup Time

Everything You Need to
Win on WhatsApp

From order notifications to two-way chat, chatbots to bulk campaigns — WapBizSuite gives your brand a complete WhatsApp presence.

Two-Way Team Inbox

A shared inbox where your whole team manages WhatsApp conversations. Assign chats, add internal notes, resolve tickets, and track response times — all in one place.

Order Automations

Automatically send WhatsApp messages for 10+ order events — placed, shipped, delivered, cancelled, refunded, COD confirmation, cart abandonment, and more.

Bulk Campaigns

Broadcast to thousands of customers at once. Segment by contact groups, dynamic rules, or tags — schedule in advance and track delivery and read rates in real time.

AI Customer Agent

Powered by Claude, OpenAI, or Gemini — your AI agent handles customer queries, answers product questions, and escalates to humans when needed. 24/7, zero effort.

Chatbot Builder

Build keyword-triggered chatbots that respond instantly — exact, contains, or fuzzy match. Set business hours, configure fallbacks, and automate FAQs without any coding.

Drip Sequences

Automated multi-step WhatsApp campaigns that run on a schedule. Enroll contacts by segment, group, or tag — send the right message at exactly the right time.

Back-in-Stock Alerts

Let customers subscribe to restock notifications on WhatsApp. When a product comes back in stock, they get an instant alert — capturing sales you would otherwise lose.

Revenue Attribution

See exactly which WhatsApp campaigns, sequences, and automations drive orders and revenue. Track lifetime value per contact directly inside the platform.

Analytics & Reports

Track message delivery, read rates, campaign performance, and team metrics. Filter by date range, event type, or channel. Export everything as CSV anytime.

Up and Running in
3 Simple Steps

No technical setup needed. Connect your store and start sending WhatsApp messages in minutes.

1

Connect Your WhatsApp

Link your WhatsApp Business number via the official Meta Cloud API. Verify your number, configure your profile, and you're ready to message.

2

Integrate Your Store

Connect Shopify or WooCommerce in one click. We set up webhooks automatically so order events instantly trigger WhatsApp messages.

3

Automate & Grow

Enable automation rules for every order status. Build chatbots. Launch bulk campaigns. Watch your customer satisfaction and repeat purchases climb.

Works With Your
Existing Store

Deep native integrations with India's two most popular e-commerce platforms. No plugins, no code, no middleware.

Shopify → WhatsApp, Automated

Connect any Shopify store in minutes. WapBizSuite registers webhooks automatically and fires WhatsApp messages for every order event — from placement to delivery, COD confirmation to cart recovery.

Order Placed Order Shipped Order Delivered Cart Abandoned COD Confirmation Refund Issued Order Cancelled

WooCommerce + WhatsApp = Revenue

Full WooCommerce REST API integration with webhook-based order tracking. View live order history inside any customer's chat, check their status, and send tracking updates without leaving WapBizSuite.

Order Placed Order Processing Order Shipped Order Delivered Cart Abandoned Refund Issued Webhook Verified
🛍️

Customer places order on Shopify

Order #WBS1042 · ₹2,499 · Nancy Ad Necklace

WapBizSuite receives webhook instantly

HMAC-verified · processed in <500ms

💬

WhatsApp message sent automatically

"Your order #1042 has been confirmed! 🎉"

📦

Shipping update sent when dispatched

Tracking number + FedEx link included

Post-delivery review request

Automated follow-up 24h after delivery

Automate Your Entire Order Communication

Stop manually updating customers. WapBizSuite listens to your store's events and sends the right WhatsApp message at exactly the right time — automatically, every time.

10+ order events supported (placed, shipped, delivered, cancelled, refunded…)
Cart abandonment recovery with configurable delay
COD order confirmation via WhatsApp button reply
Dynamic variables: {{customer_name}}, {{order_number}}, {{tracking_number}}
Custom templates approved by Meta
Explore All Automations →

The Channel Your Customers
Actually Read

Email open rates are 20%. WhatsApp open rates are 98%. The channel shift is already here.

98%
Message Open Rate
WhatsApp messages are read almost instantly. SMS averages 75%, email averages 20%.
3B+
Monthly Active Users
WhatsApp is the world's most used messaging app — and the go-to channel for 500M+ Indians.
45–60%
Cart Recovery Rate
WhatsApp abandoned cart messages recover 3× more orders than email. Average click-through is 35%+.
Higher Engagement vs Email
WhatsApp promotional messages see 7× more replies and interactions compared to email campaigns.
70%
Prefer Chat over Calls
70% of customers prefer messaging a business over calling. WhatsApp is already their default.
40%
Reduction in Support Load
Order update automations cut inbound "where is my order?" queries by up to 40%, freeing your team.

Sources: Meta Business, McKinsey, Statista, Klaviyo 2024 benchmarks

Start Capturing This Channel Free →

Plans for Every Stage
of Your Growth

Start free. Scale as you grow. No hidden fees, no per-message charges.

Free
0/mo
Perfect to get started
500 messages/month
1 WhatsApp number
1 store connection
Bulk messaging
Chatbot
Get Started
Starter
1,499/mo
For growing businesses
5,000 messages/month
2 WhatsApp numbers
3 store connections
Chatbot rules
Analytics
Start Trial
Enterprise
Custom
Unlimited everything
Unlimited messages
Unlimited numbers
Unlimited team members
Priority support
Dedicated onboarding
Contact Sales

Frequently Asked
Questions

Do I need a WhatsApp Business API account?
+
Yes. WapBizSuite uses the official Meta WhatsApp Cloud API. You'll need a verified WhatsApp Business number from Meta. We guide you through the setup — it typically takes 15–30 minutes to get approved.
Does it work with Shopify India and WooCommerce?
+
Absolutely. We have native integrations for both Shopify (including Indian Shopify stores) and WooCommerce. Connection is one-click and webhooks are set up automatically — no manual configuration needed.
Is there a per-message charge?
+
WapBizSuite charges a flat monthly subscription based on your message volume. There are no additional per-message fees from us. Note: Meta does charge for certain template messages via the WhatsApp Cloud API — those costs are separate and billed directly by Meta.
Can multiple team members use the same account?
+
Yes. WapBizSuite supports multi-agent teams with role-based access. The Starter plan includes 3 users, Pro includes 10, and Enterprise is unlimited. Roles include Admin, Manager, Agent, and Read-Only.
What happens when I exceed my message limit?
+
We notify you when you're approaching your limit. You can upgrade your plan at any time within the billing dashboard. We won't cut off existing conversations mid-thread — you'll always be able to respond to incoming messages.

Start Selling More with
WhatsApp — Free

Join thousands of Indian D2C brands already automating their WhatsApp communication. Free plan available. No credit card required.